Get Started As A Salesforce Business Analyst - Sales Cloud

Be empowered with tools and templates to conduct Business Analysis for Sales Cloud

What you'll learn

How to conduct Business Analysis for Sales Cloud

How to guide stakeholders through the Business Analysis process

What questions to ask during a Business Analysis Workshop on Sales Cloud

How to deliver a great Sales Cloud Demo

What technical scenarios to propose for Sales Cloud Requirements

How to put in practice the learning from the Sales Cloud and BA Certifications

Requirements

Working towards or completion of the Sales Cloud Certification and Business Analysis Certification

Description

This course will equip and empower you with the skills, confidence, and templates to conduct Business Analysis for a Salesforce Sales Cloud Implementation.It will provide you with a suite of business analysis questions and a presentation deck to enable you to guide stakeholders through the Business Analysis process to discover their functional and technical requirements for a Salesforce Sales Cloud solution.Learn more about the technical options and third-party apps that can extend the capabilities of Sales Cloud so you can confidently present scenarios to your stakeholders to help them make an informed decision about the technology they need now and in the future.Find out how to enthuse and engage your audience by delivering a great demo of Sales Cloud during the business analysis process to help your stakeholders visualise the end result.Put the knowledge from your Salesforce Sales Cloud Consultant Certification and Business Analyst Certification into practice in a real-life workshop to gather requirements and design a solution with confidence.The Course is brought to you by Heather Black, the CEO and Founder of Supermums, a Salesforce Training and Recruitment Specialist. Heather is an experienced Trainer in Business Analysis, Change Management, and Agile Project Management and Salesforce Consultant. She has been training people globally on Salesforce since 2012 and was awarded a Golden Hoodie by Salesforce for her impact.

Overview

Section 1: Introduction

Lecture 1 Quick Course Summary

Lecture 2 Introduction

Lecture 3 Business Analysis Script - Sales Cloud

Lecture 4 Sales Cloud Business Analysis Questionnaire

Lecture 5 How To Deliver A Great Demo

Lecture 6 Sales Cloud Technical Test

Salesforce Professionals looking to build their skills and confidence in conducting the business analysis process for a Sales Cloud implementation.