Cohort 2 - Salesforce Administrator Training By Blackforce

Master Salesforce Administration from Basics to Advanced with Hands-On Training

What you'll learn

Learn to navigate Salesforce, manage users, configure security, and ensure data integrity through profiles, roles, and permission sets.

Customize Salesforce with custom objects, fields, page layouts, record types, and validation rules to fit unique business needs.

Automate business processes using Workflow Rules, Process Builder, and Flow to streamline operations and improve efficiency.

Create impactful reports and dashboards that provide actionable insights to support data-driven decision-making across teams.

Requirements

No prior Salesforce experience is required—this course is designed for beginners.

Basic computer literacy (using browsers, email, spreadsheets, etc.).

An interest in business processes, problem-solving, and technology.

Access to a computer with internet connection (Windows or Mac).

A free Salesforce Trailhead Playground (guidance will be provided on setup).

Description

The Complete Salesforce Administrator Training by Blackforce is designed to take you from beginner to confident Salesforce Administrator. Whether you’re new to Salesforce or looking to strengthen your skills, this program equips you with the knowledge and hands-on experience needed to configure, manage, and optimize Salesforce for any organization.Through step-by-step lessons, practical assignments, and real-world scenarios, you’ll learn how to:Set up and customize Salesforce to meet business needs.Manage users, security, and data access.Create reports, dashboards, and workflows for smarter decision-making.Automate business processes using powerful Salesforce tools.Prepare effectively for the Salesforce Administrator certification exam.Blackforce’s training is more than technical skills—it’s about building confidence to solve problems, improve efficiency, and empower businesses using Salesforce. Whether your goal is certification, career advancement, or supporting your community with tech skills, this training gives you the foundation to succeed.At Blackforce, we believe technology is only as powerful as the people who use it. That’s why our program blends technical instruction with practical problem-solving, encouraging learners to think critically about how Salesforce can be applied in real business situations. From managing sales processes to improving customer service workflows, you’ll learn not just the “how,” but the “why” behind every feature.We also recognize that a successful Salesforce Administrator is more than just a system operator—they are change agents within their organizations. Our training empowers you to identify inefficiencies, recommend best practices, and implement solutions that drive measurable business impact. By working on case studies and projects that mirror real-world challenges, you’ll gain the confidence to step into any organization and make a difference from day one.Finally, Blackforce is rooted in community and shared growth. This training is designed to not only prepare you for a career in Salesforce but also to equip you with the skills to mentor others, give back to your community, and contribute to building a more diverse tech ecosystem. In mastering Salesforce Administration, you’ll be opening doors for yourself while also creating pathways for others to thrive.

Overview

Section 1: Module 1: Getting Started with Salesforce

Lecture 1 Organization Setup

Lecture 2 User Setup

Lecture 3 Security Controls And Sharing Settings I

Lecture 4 Security Control and Sharing Settings II

Lecture 5 Object Manager and Lightning App Builder I

Lecture 6 Object Manager and Lighting App Builder II

Section 2: Module 2: Beyond Administrative Tasks

Lecture 7 Sales and Marketing Applications I

Lecture 8 Sales and Marketing Application II

Lecture 9 Sales and Marketing Application III

Lecture 10 Service and Support Applications

Section 3: Module 3: Becoming a Salesforce Administrator

Lecture 11 Data and Analytics Management

Lecture 12 Data and Analytics Management Part 2

Lecture 13 Workflow And Process Automation

Lecture 14 Workflow and Process Automation I

Lecture 15 Productivity and Collaboration

Section 4: Projects and LinkedIn Optimization

Lecture 16 Project 1 Solution - Part 1

Lecture 17 Project 1 Solution - Part 2

Career changers and beginners who want to enter the tech industry with no prior Salesforce experience.,Business professionals who want to learn how Salesforce can streamline processes, improve efficiency, and support decision-making.,Aspiring Salesforce Administrators preparing for certification and entry-level Salesforce roles.,Entrepreneurs and small business owners seeking to understand and manage Salesforce for their own organizations.