Comprehensive Business English Course

Business English

What you'll learn

Introduction to Business English

Professional Communication Skills

Writing for Business

Speaking in Business Settings

Meetings and Negotiations

Customer Service and Sales Communication

Financial English and Business Strategy

Advanced Business English

Career Development and Job Interviews

Requirements

This course is ideal for individuals who are currently working in a business environment, studying business, or preparing to enter the professional world.

Description

This course is designed for learners with at least an elementary level of English who wish to develop effective communication skills for the global business environment. Covering a wide range of essential topics, the course provides practical tools and language needed for real-world professional situations.Throughout the course, you will explore key areas such as business vocabulary, professional communication, email writing, telephoning, video conferencing, and writing business documents. You will also improve your speaking skills in meetings, presentations, and negotiations, while learning how to navigate cross-cultural communication effectively and respectfully.Advanced modules cover financial English, business strategy, legal language, and executive-level communication. You’ll gain confidence in handling customer service scenarios, sales communication, and crisis management. The course also includes a dedicated module for career development, helping you craft a strong CV, write impactful cover letters, and succeed in job interviews.Using real-world examples, role-plays, and interactive exercises, this course ensures you build practical skills that can be applied immediately in your workplace. Whether you're a student, entrepreneur, or working professional, this course will prepare you to succeed in English-speaking business environments with clarity, confidence, and professionalism. It is a complete learning journey for building both language skills and business competence.

Overview

Section 1: Introduction

Lecture 1 Introduction to Business English

Lecture 2 Basic Conversational Phrases(Greetings)

Lecture 3 Common Financial Terms

Lecture 4 How to structure conversation(formal)

Lecture 5 How to strucutre conversation(informal)

Lecture 6 Key forms of business communication(non-verbal)

Lecture 7 Key forms of business communication(written)

Lecture 8 Key forms of business communication(verbal)

Lecture 9 The importance of clarity

Lecture 10 The importance of politeness

Lecture 11 The role of communication in business

Lecture 12 Present Tense

Lecture 13 Past Tense

Lecture 14 Present Perfect

Section 2: Professional communication skills

Lecture 15 How to write formal email

Lecture 16 Common Email Phrases (Apologies and Clraifications)

Lecture 17 Common Email Phrases (Asking for response)

Lecture 18 Common email phrases (Closing an email)

Lecture 19 Common email phrases (Giving an update or info)

Lecture 20 Common Email Phrases (Starting an email)

Lecture 21 Dealing with difficult phone calls

Lecture 22 Essential Telephone Phrases

Lecture 23 How to conclude virtual meeting

Lecture 24 How to speak clearly in virtual meeting

Lecture 25 How to Start a virtual meeting

Lecture 26 How to take phone messages

Lecture 27 How to write formal email

Lecture 28 Making Business Calls

Lecture 29 Polite ways to give instructions

Lecture 30 Polite ways to make requests

Lecture 31 Receiving Business Calls

Section 3: Writing for Business

Lecture 32 How to create persuasive proposal

Lecture 33 How to take effective notes during the meetings

Lecture 34 How to write a letter of complaint

Lecture 35 How to write clear announcements

Lecture 36 How to write clear memos

Lecture 37 Key clauses in Business Agreements

Lecture 38 key clauses in business contracts

Lecture 39 Reports, Structure and Format

Lecture 40 Summarizing key points. action items and decisions

Lecture 41 Writing clear and concise meeting minutes

Lecture 42 Writing Letters of Response

Section 4: Speaking in Business Settings

Lecture 43 Answering questions Politely

Lecture 44 Handling Q&A sessions after presentations

Lecture 45 How to introduce colleagues

Lecture 46 How to introduce yourself in business context

Lecture 47 How to structure presentation

Lecture 48 Netowrking at business events

Lecture 49 Speaking confidently in front of audience

Lecture 50 Using slides effectively

Section 5: Meetings and Negotiations

Lecture 51 Key cultural differences in business etiquette

Lecture 52 Key negotation phrases

Lecture 53 Making A Proposal

Lecture 54 Strategies for closing deals and finding win-win

Lecture 55 Strategies for closing deals and finding win-win

Lecture 56 Summarizing and concluding meetings

Lecture 57 understanding interests vs positions

Lecture 58 Useful phrases for speaking in meeting

Section 6: Customer Service and Sales Communication

Lecture 59 Essential phrases for customer interactions

Lecture 60 How to handle customer complaint

Lecture 61 How to handle customer feedback

Lecture 62 How to handle customer inquries

Lecture 63 How to structure a winning sales proposal

Lecture 64 Key sales vocabulary and phrases

Lecture 65 Persuasive language and strategies in sales

Section 7: Financial English and Business Strategy

Lecture 66 Common Financiial Terms

Lecture 67 Phrases for setting and measirng performance

Lecture 68 Using charts, graphs and tables

Section 8: Advanced Business English

Lecture 69 Crafting Persuasive Speeches

Lecture 70 How to lead teams and manage communication

Lecture 71 Key phrases for public relations and handling medi

Lecture 72 Speaking and writing and executive level

Section 9: Career Development and Job Interviews

Lecture 73 Building and maintaining professional relationships

Lecture 74 How to answer situational and behavioral questions

Lecture 75 How to present yourself confidently

Lecture 76 How to structure proffesional CV

Lecture 77 Netowrking at business events

This Comprehensive Business English Course is designed for individuals who want to improve their English communication skills in a professional context