Cultural Intelligence & Etiquette Essentials For The Ai Era

Lead, Communicate, and Negotiate with Confidence in a Multicultural Business World

What you'll learn

Understand and apply the four components of Cultural Intelligence (CQ) to foster soft kills.

Demonstrate professional business etiquette in cross-cultural settings.

Adapt communication and leadership strategies to fit global norms.

Avoid cultural faux pas and master business etiquette in meetings, emails, dining, and gift-giving.

Apply Cultural Intelligence to enhance hiring, negotiation, and protocol practices in diverse professional settings

Navigate Culture, Lead with Confidence

Build Trust Across Borders From Culture Shock to Cultural Strategy

Explore how CQ and etiquette strengthen human capital during AI disruptions.

Spot and avoid job scams using CQ and digital awareness.

Requirements

No experience needed. Just come, watch and learn ….

Description

In today’s interconnected business world, success requires more than technical skills—it demands the ability to adapt, connect, and lead across cultures. This course equips you with the essential tools of Cultural Intelligence (CQ) and Global Business Etiquette to help you navigate professional situations with confidence and respect.You’ll learn how to recognize and adapt to cultural differences in communication, teamwork, leadership, and everyday business interactions. Topics include international meeting etiquette, dining and gift-giving customs, greeting styles, and professional communication across borders. You’ll also explore real-world scenarios and practical tips to avoid common cultural missteps.Whether you’re managing a global team, entering a new market, or preparing for international assignments, this course will enhance your cultural awareness and boost your professional impact.What You’ll Gain:A clear understanding of CQ and how it affects business outcomesTools to build trust and credibility in multicultural environmentsStrategies for respectful and effective cross-cultural interactionsUnderstand how CQ enhances global HR practices like hiring and retention.Explore how CQ and etiquette strengthen human capital during AI disruptions.Adapt soft skills for future-ready, culturally diverse workplaces.Spot and avoid job scams using CQ and digital awareness.Apply global business etiquette in communication, gifting, and negotiation.Lead diverse teams with CQ, empathy, and ethical awareness.This course is ideal for professionals, entrepreneurs, HR leaders, students, and anyone working in diverse or international settings. Join today and become a more confident, culturally intelligent global professional. It is time to foster your self-efficacy and lead with lucrative outcomes. The instructor has a fruitful, immersive experience in the cultural intelligence and Business Etiquette areas as a former diplomat around the globe, which saves you time and effort in searching for information.

Overview

Section 1: Introduction

Lecture 1 Understanding Culture

Lecture 2 Business Impact of Cultue

Lecture 3 Decoding Cultural Dynamics

Lecture 4 Communication Beyond Words

Lecture 5 The power of Non-Verbal Communication

Lecture 6 Culture Shock The Honeymoon & Negotiation Phases

Lecture 7 The Adjustment Phase

Lecture 8 The Acceptance & Integration Phase

Lecture 9 Why Expats Often Fail in the Global Market

Lecture 10 Cultural Intelligence (CQ): Your Global Success Skill

Lecture 11 The 4 Pillars of CQ: Drive, Knowledge, Strategy & Action

Lecture 12 Hofstede’s Cultural Dimensions Theory

Lecture 13 The GLOBE Study – Cultural Clusters and Leadership

Lecture 14 CQ In Action

Lecture 15 Cultural Intelligence in Real Case Studies Failure vs Success

Lecture 16 Why CQ Matters: Avoid Missteps and Build Stronger Relationships

Lecture 17 Understanding Leadership Myths vs. Reality

Lecture 18 Culturally Intelligent Leadership: Leading Across Borders with Impact

Lecture 19 The Impact of Lack of CQ on Multinational Corporations (MNC)

Lecture 20 Cultural Intelligence CQ Test ! Do you know your Score?

Section 2: Business Etiquette Across Borders

Lecture 21 Early Foundation of Business Etiquette

Lecture 22 Multicultural Manners Matter Tour: Confucian Asia Cultural Cluster Etiquette

Lecture 23 Anglo Cultural Cluster Etiquette

Lecture 24 Eastern European Cultural Cluster Etiquette

Lecture 25 Germanic Europe Cultural Cluster Etiquette

Lecture 26 Arab Cultural Cluster Etiquette

Lecture 27 Latin Europe Cultural Cluster Etiquette

Lecture 28 Nordic Europe Cultural Cluster Etiquette

Lecture 29 Latin America Cultural Cluster Etiquette

Lecture 30 Southern Asia Cultural Cluster Etiquette

Lecture 31 Sub-Saharan Africa Cultural Cluster Etiquette

Lecture 32 The Art of Apologies across Cultures

Lecture 33 Recap of the Impact of Cultural Intelligence on Business

Lecture 34 Introduction to Business Etiquette

Lecture 35 Core Areas of Business Etiquette

Lecture 36 Professional Conduct & Appearance

Lecture 37 Meeting and Interview Etiquette

Lecture 38 Cross-Cultural Business Etiquette

Lecture 39 Case studies: Cross-cultural miscommunication and resolution

Lecture 40 Professional Workplace Etiquette

Lecture 41 Virtual Meeting Etiquette

Lecture 42 Email Etiquette and Faux Pas

Lecture 43 Global Business Etiquette Strategies

Lecture 44 Resolving Cross-Cultural Miscommunication: Key Cases

Lecture 45 Navigating Employment Contract Negotiation with CQ, Business Etiquette

Lecture 46 Cross-Cultural Missteps and How They Were Resolved

Section 3: Dining and Gift Etiquette

Lecture 47 Seating Etiquette at Luncheon or Dinner

Lecture 48 Interpreting fork and knife language

Lecture 49 Global Gift-Giving Etiquette at a Glance

Section 4: Leading with CQ & Etiquette in a the age of AI and Diverse Workplace

Lecture 50 Job Interview Preparation

Lecture 51 Leaders vs. Managers: What’s the Difference and Why It Matters

Lecture 52 Leadership styles and cultural expectations

Lecture 53 Motivating and managing multicultural teams

Lecture 54 Emotional Intelligence in Leadership

Lecture 55 The Impact of CQ on Human Resources

Lecture 56 Leveraging Cultural Intelligence (CQ) in the Age of AI and Layoffs

Lecture 57 Avoiding Scams in the Job Search Process

Business professionals and entrepreneurs working in international contexts,Expats, emerging leaders and HR managers,Diplomats, protocol officers, and consultants,Graduate business students or career switchers entering global roles,Professionals who are eager to unlock and maximize their potential in the workplace.,Passionate learners who change challenges to opportunities!