Business Writing Principles [Updated: 9/13/2022]

Discover the secrets to effective business writing and crafting messages that others want to read and act on. Judy Steiner-Williams, senior lecturer at Kelley School of Business, introduces you to the 10 Cs of strong business communication and provides you with before-and-after writing samples that give you the opportunity to apply each principle and sharpen your communication skills. Judy also points out common grammar and writing mistakes and shares special considerations for formats like emails and reports.

Learning objectives

• Define business writing.
• Describe how to make your writing concise and complete.
• Identify the elements of a clear message.
• List examples of concrete requests.
• Use a writing process to avoid common errors.
• Address common grammatical and punctuation errors.
• Identify special considerations for emails, reports, and memos.