Cybersecurity Fundamentals for IT Technicians

Build essential cybersecurity skills to identify, prevent, and respond to common cyber threats and protect sensitive data in IT support roles.

Cybersecurity Fundamentals for IT Technicians is a beginner-friendly course designed to provide essential cybersecurity knowledge for IT support professionals. In todays digital workplace, understanding how to detect, prevent, and respond to cyber threats is a critical skill. This course introduces you to the core concepts of cybersecurity, including common threats and vulnerabilities, malware detection, and tools used for investigating security incidents.

You will learn how to follow strong password hygiene practices, identify social engineering and phishing attacks, and protect sensitive data such as personally identifiable information (PII). The course also explains real-world strategies to reduce risk and increase security awareness across an organization. Whether you are starting your career in IT or looking to strengthen your understanding of basic cybersecurity practices, this course will give you the practical skills needed to support safe and secure IT environments.

Learn How to
Identify common cybersecurity threats, vulnerabilities, and attack methods impacting IT environments.
Explain the use of investigation tools and processes to detect and respond to security incidents.
Demonstrate effective malware scanning techniques and removal strategies.
Apply password hygiene best practices to strengthen user authentication and prevent breaches.
Recognize social engineering, phishing, and impersonation tactics, and implement avoidance techniques.
Protect sensitive data and personally identifiable information (PII) following industry security standards and regulations.

Who Should Take This Course
This course is ideal for entry-level IT technicians, help desk support staff, and anyone beginning a career in IT who needs foundational cybersecurity knowledge. It is also valuable for professionals seeking to enhance their security awareness and ability to protect networks and data against common cyber threats in workplace environments.