EasyDesk Helpdesk v1.9.7g6
EasyDesk Helpdesk v1.9.7g6 | 4.6 MB
EasyDesk Helpdesk is a simple call logging utility for small helpdesks, support centres or any business. It is designed primarily to be quick and easy to use. Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. Everything you need to log Helpdesk calls or keep track of your day-to-day workload, whatever business you are in.
Features
- Easy to use Call/Work/query logging system for small customer support desks and service or other companies!
- Log calls quickly and simply for new customers or build up an existing customer base.
- Customisable Status and Category fields. Easy call assignment.
- Filtering, call notes, call sheets and Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc…